Support Center

We're here to help! Get answers to your questions or contact our support team.

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Email Support

Send us an email for any questions, technical issues, or feedback.

dropgame.ai@gmail.com

Response Time

We typically respond to all inquiries within 24-48 hours.

24-48 Hours

Frequently Asked Questions

How does Drop Game AI work?

Drop Game AI uses advanced artificial intelligence to analyze your dating situations and provide personalized suggestions. Simply upload a screenshot of your conversation or someone's dating profile, select your preferred tone (default, flirty, romantic, funny, or nonchalant), and receive AI-powered advice tailored to your specific situation.

Is my data secure and private?

Yes, we take your privacy seriously. Uploaded images are processed and typically deleted from our servers within 30 days. We don't share your personal information with third parties for marketing purposes. For full details, please review our Privacy Policy.

What dating platforms does the app support?

Drop Game AI works with screenshots from any dating platform including Tinder, Bumble, Hinge, Instagram, and text messaging apps. Our AI can analyze profiles and conversations from virtually any platform to provide relevant suggestions.

Can I get a refund?

Refund requests are handled through the App Store according to Apple's refund policy. If you're experiencing technical issues, please contact us first at dropgame.ai@gmail.com, and we'll do our best to resolve the problem.

The app is not working properly. What should I do?

If you're experiencing technical issues:

  • Try closing and reopening the app
  • Ensure you have a stable internet connection
  • Update to the latest version of the app
  • Restart your device
  • If the problem persists, email us with details about the issue

How can I suggest new features?

We love hearing from our users! Send your feature suggestions and feedback to dropgame.ai@gmail.com. We regularly review user feedback to improve the app and add new features.

How do I delete my account?

To delete your account and all associated data, please email us at dropgame.ai@gmail.com with "Account Deletion Request" in the subject line. We'll process your request within 48 hours and confirm when your data has been removed.

Technical Support

App crashes, login issues, or feature problems

General Questions

How to use features, account management, or general inquiries

Feature Requests

Suggest new features or improvements to the app

Still Need Help?

Our support team is ready to assist you with any questions or concerns.

Contact Support